The global outbreak of COVID19 has resulted in a strict lock-down in many countries and with that to a temporary closure of our lodge. While the world is now preparing to gradually open up again and to loosen the lock-down regulations we are also preparing for the time when we can receive guests again. We are well aware that things will not be back to normal again for quite some time and we have used the time to make the necessary changes.
Our main focus is to ensure the health and safety of our guests and our staff. With that in mind we have carried out a detailed risk-assessment and implemented protective measures to limit the risk of spreading the virus. We have drawn up a hygiene protocol for the various departments and our staff has been trained to follow the new protocols. Some of those changes will also be felt by you as our guests – For further information, please also read our guest information sheet.
We also appreciate that the COVID19 pandemic is not only a health crisis, which is far from over, but also had a major impact on the global economy. This leads to a lot of uncertainty for all of us and we therefore want to do our part to make yourself feel more comfortable when booking with us. We have therefore adapted our booking and cancellation policy as follows:
We thank you for your continued support and look forward to welcoming you back at Iketla soon.